From the First Click to the Final Inspection.
Concrete contractors are famous for going dark the moment the check clears. We built the opposite of that. Here's exactly what happens from the second you find us — start to finish.
Google, Facebook, Instagram, TikTok, YouTube, or Your Neighbor.
People find us all kinds of ways — a friend's driveway they loved, an Instagram reel, a TikTok short, a Google search for "concrete contractor Miami," a Facebook ad, an AI recommendation, or the shirt on our crew's truck at a jobsite around the corner. However you got here — welcome. From here, everything is the same.
Every path leads to the same place: a real family-owned business you can text, call, or meet in person. No middlemen, no lead-selling.
You Reach Out — We Respond Within Minutes
Whether you call, text, or fill out the form on our site, you'll hear back within minutes during business hours. No IVR, no ticket queue, no bot pretending to be a person. Just a real quick reply so we can get you on the schedule.
- Office line (786-744-4899) picks up Mon–Fri 8am–5pm.
- Manny direct (786-269-9215) covers after-hours and weekends.
- The form on contact-us is fastest — we already have your details when we call back.
Your Estimate Is on the Calendar — Reminders Included
Once we agree on a time, the calendar takes over so nothing falls through the cracks:
- Instant confirmation the moment your appointment is booked.
- 24-hour reminder the day before, so you can adjust if you need to.
- 7 AM day-of alert — text + email — so you're never surprised by the doorbell.
Manny Walks the Property — In Person, With You
Every estimate is run personally by Manny, the owner. He walks the space, listens to what you're picturing, points out things you might not have thought about, and gives you honest feedback on what's realistic within your budget.
- No high-pressure closing tactics.
- No "sign today or lose the special."
- You get a fixed-price written quote — the price you sign is the price you pay.
You Approve → Your Private Status Page Goes Live
The moment you sign, the system spins up a private status page for your project. You get a unique link by email + text — bookmark it on your phone. This page becomes your source of truth for the entire project.
- See exactly which stage your project is in (11 stages total).
- See the timeline of what's already been completed.
- Read this week's update from Brandon, our Operations Manager, posted every week even if we're waiting on the city.
Permit Package — Brandon Takes Over
Once you're signed, Brandon (Operations & Permitting Manager) becomes your day-to-day point of contact. He handles the city, HOA, and every document needed to break ground. You never have to talk to a permit office — that's what he's here for.
- You get a text + email the moment we submit your permit.
- You get a text + email the moment it's approved.
- If the city asks for revisions, you get a text explaining what and when we resubmitted.
- Every week — even when we're just waiting on the city — Brandon posts an update to your status page.
Final Walkthrough + Build Kickoff
Once the permit is approved, Brandon reaches out to schedule a final walkthrough with Manny and the crew at your property. This is where we confirm the exact scope, review any last-minute questions, and lock in your start date on the spot.
- Manny + Brandon + crew lead all on-site for the walkthrough.
- Start date confirmed before we leave the property that day.
- Same crew from start to finish — no rotating subs.
- Site cleaned daily — we leave your driveway drivable, not covered in debris.
Final Inspection + Permit Close-Out
Your build is done — but the city still needs to close out the permit. Brandon schedules the inspection with the inspector and coordinates it with the city on your behalf. You don't have to be present.
- Text + email when the inspection is scheduled.
- Text + email the moment the permit is officially closed.
- Written workmanship warranty in your hand.
Most Contractors Go Dark. We Don't.
Ask anyone who's hired a contractor before — the #1 complaint is always the same: "I never knew what was happening." That's the specific thing we solved.
Typical contractor
- You call, they'll "get back to you" — sometimes days later.
- After you sign the check, updates stop.
- You have to keep calling to ask, "is my permit done?"
- Start date pushed with no notice.
- You find out the crew's coming when the truck pulls up.
- Warranty is verbal — good luck if something goes wrong.
Concrete Designs LLC
- Reply within minutes during business hours, always.
- Private status page you can check anytime, from your phone.
- Auto text + email every time your project moves forward.
- Weekly update from Brandon — even when we're waiting on the city.
- 7 AM day-of alert for every appointment, plus 24-hour reminder.
- Fixed-price written quote, written workmanship warranty.
Here's What "All Done" Looks Like
When the city closes the permit and your project is officially complete, your status page shows the final wrap-up.
Ready to Get Started?
Free on-site quote. Fixed-price written estimate. 0% APR financing on qualifying projects. Talk to the family — not a call center.
Office Mon–Fri 8am–5pm · After hours & weekends, call Manny directly.
